Coronavirus Practical Information

If you have symptoms of infection, e.g. fever, cough, shortness of breath or you have lost your sense of smell or taste and you suspect infection with coronavirus (SARS-CoV-2 virus), do not go to work, stay at home and arrange a telephone consultation for a specific day and time.

If you are to get tested, notify your employer. You will receive a sick leave and you must stay self-isolated until you get the results. While being tested, your smear is taken from the nose and throat with a cotton swab. This sample is sent to a laboratory.

The list of COVID laboratories may be found on the Ministry of Health page.

Information on the positive result of the test will be posted in the system, available to the involved parties such as: the police and sanitary services. The test result will also be available to your GP in the gabinet.gov.pl app and for you on the Patient Online Account*.
*The Patient Online Account serves as online health card for each citizen of Poland. All information about doctor visits, prescriptions, drugs prescribed and bought, referrals to and completed tests will be gradually brought online.

Your GP will inform you about the test result. If there is no telephone, contact the clinic where you were examined. If you have performed the test commercially without a GP referral and the result is positive, do not leave home. Arrange a telephone consultation with your GP. Doctor will decide if you need to recover at home, or if your condition requires hospital treatment. If the doctor has sent you to undergo isolation at home, he/she will pass this information to the Poviat Sanitary and Epidemiological Station. If you are a working person, you should also get a sick leave.

What is a coronavirus?

The novel coronavirus SARS-Cov-2 causes a disease called COVID-19. The most common symptoms are fever, cough, dyspnoea, muscle pain and fatigue.

How often do the symptoms occur?

Severe illness is reported in 15–20% of people on average. Death is reported in 2–3% of patients. These numbers are probably inflated, as many cases where people developed mild illness were not confirmed with laboratory tests.

Who is at the highest risk?

The risk of developing severe illness and death is the highest in the case of the elderly, people with weakened immune systems and with pre-existing medical conditions, in particular chronic diseases.

How to protect yourself against the coronavirus?

The virus spreads through respiratory droplets. Currently, there is no vaccine for the novel coronavirus. You may use other methods to prevent infection, listed below. These methods are also used to prevent other diseases spreading through respiratory droplets, such as seasonal influenza (which peaks between January and March every year).

RECOMMENDATIONS

Wash your hands often

Wash your hands often with soap and water, and if that is not possible, use alcohol-based gels/sanitisers (at least 60% alcohol).

Why? Washing your hands using the above methods kills viruses that may be on your hands.

Apply appropriate protection when coughing or sneezing

When coughing and sneezing cover your mouth and nose with your bent elbow or a tissue – and dispose of the tissue immediately to a closed bin and wash your hands often using soap and water. If you do not have them at your disposal, use alcohol-based hand gels/sanitisers (at least 60% alcohol).

Why? Covering your mouth and nose while coughing and sneezing prevents germs and viruses from spreading. If you sneeze or cough into your hands, you might infect objects or people you touch.

Keep a safe distance

Keep at least a one-metre distance between yourself and other people, especially those who are coughing, sneezing and have a fever.

Why? When someone infected with a virus that causes a respiratory disease, such as COVID-19, coughs or sneezes, they spray small droplets of saliva and mucus that may contain the virus. If you are too close, you risk breathing the virus in.

Avoid touching eyes, nose and mouth

Why? Hands come to contact with many surfaces that may be contaminated with the virus. If you touch your eyes, nose or mouth with contaminated hands, you can transfer the virus from the surface to yourself.

If you have a fever, cough, difficulty breathing – seek medical help

If you have a fever, cough or difficulty breathing, seek medical help according to the information on this page.

Why? Respiratory symptoms accompanied by a fever may have many causes, be it viral (influenza viruses, adenoviruses, rhinoviruses, coronaviruses, parainfluenza viruses) or bacterial (Haemophilus influenzae, Bordetella pertussis, Chlamydia trachomatis, Mycoplasma).

If you have mild respiratory symptoms and you did not travel to China

If you have mild respiratory symptoms and you did not travel to China, remember to follow basic protective rules for coughing, sneezing and hand hygiene, and if possible, stay at home until you recover.

Protect yourself and others from infection

Masks

Face masks are not recommended for healthy individuals to prevent the spread of SARS-Cov-2 although they do help others feel safe around you. 

Wearing a mask that covers your mouth and nose may help reduce the spread of some respiratory diseases.  However, using a mask alone is not guaranteed to stop infections and should be combined with using other preventive measures, including hand hygiene, protective rules for coughing and sneezing (see above) and avoiding close contact with other people (at least 1 metre distance). The World Health Organization recommends a reasonable use of masks.

Use a mask especially if you have respiratory symptoms (coughing or sneezing), have suspected SARS-Cov-2 infection with mild symptoms or are caring for someone with suspected SARS-Cov-2 infection.

Respiratory protection equipment should be CE-marked, certifying that it was properly designed, constructed and made from the right materials.

Source: Polish Ministry of Health 

More information is also available here. 

To support municipalities to raise awareness about COVID-19 among the migrant population, IOM Italy has produced the following multi-language informative leaflets in 28 languages: Albanian, Amharic, Arabic, Bambara, Bengali, Chinese, Edo, English, Esan-Ishan, French, Fula, Georgian, Hausa, Igbo, Italian, Kurdish-Sorani, Mandinka, Pashto, Pidgin, Romanian, Russian, Somali, Soninke, Spanish, Tigrinya, Urdu, Wolof and Yoruba. To download the leaflet, click on the desired language in the attachments placed here: https://admin4all.eu/news/covid-19-information-leaflet-for-migrant-population/?fbclid=IwAR1zUPcbLL6-Atm-8cPOSodaiGWYVYVQPiSWojHsIstXh3wpUKdOSWhyrNU 

During the coronavirus pandemics, all persons with symptoms of cold or flu are requested to not show up at hospitals or medical facilities. Most health care providers have launched phone cunsultations – in order to get a prescription, get informed about symptoms and possible solutions etc. All these precautions are there to spare time and space of medical facilities for help to coronavirus victims as well as precautions to not cross-infect others with other type of viruses or bacteria.

E-prescriptions are to be facilitated. Your GP or a midwife is to supply you with an e-prescription following a telephone interview. In essence, an e-prescription is an electronic document that replaces a traditional paper prescription. You are sent your e-prescription in two ways:

• via Text Message – you receive a 4-digit code or
• via e-mail – you receive a PDF file with details of your e-prescription

How to fill an e-prescription?

You simply present the following to the pharmacist at the counter: your PESEL number and the 4-digit code sent to you via TEXT or you show a barcode on your smartphone. A barcode is to be found in a PDF file sent to you earlier on.

Most of the pharmacies are open. They all follow strict sanitary protocole, enabling entrance to maximum of 2 persons at once (rules may vary depending on the facility) and requesting other customers to form a line outside, respecting 1,5 – 2 meters distance between customers.

WHAT TO DO WHEN FEELING SICK?

If you are not feeling well, have a fever, are coughing and have difficulties breathing and suspect it might be coronavirus… please stay calm and find out what to do.

If your symptoms are:

• running nose
• mild fever (between 37 – 38oC)
• cold-like symptoms

Please call the nearest sanitary inspectorate (in Lublin from Monday to Friday 7.00 – 18.00 and Saturday and Sunday 9.00 -18.00 the numbers are: 81 47 87 147, 81 47 87 113, 81 47 87 114, 81 47 87 129, 81 47 87 132, 81 47 87 133, 81 47 87 107, 81 47 87 120, 81 47 87 118, 81 47 87 141, 81 47 87 108, 81 47 87 110, 81 47 87 102; after 18.00: 607 244 860, 605 194 800), follow the advice of your GP (via phone)

Other symptoms of COVID-19 disease caused by coronavirus (SARS-CoV-19) may be:

• fever
• coughing
• difficulties with breathing, breathlessness
• muscles pains and general fatigue

If you have such symptoms:

• call IMMEDIATELY the nearest sanitary inspectorate and tell them about your symptoms,
• using your own means of transport go to the hospital with infectious diseases ward or observatory – infectious diseases ward, where the medical staff will determine what to do next. Under no circumstances use public transport or taxis – this means putting others in danger!

If you had a contact with a person infected with coronavirus or sick, please IMMEDIATELY call the sanitary inspectorate (SANEPID) and notify them of your situation. You will be instructed what to do next.

If you notice any sign of disease, please call IMMEDIATELY to the sanitary inspectorate (SANEPID). Any patient manifesting signs of acute respiratory track infection (fever over 38oC together with caughing and breathlessness), together with epidemiologic criteria, should be directed to infectious diseases ward or observatory-infectious ward. If you observe any of the symptoms, using your own means of transportation go to the hospital. If you are not able to use your own transport, your GP or SANEPID can organize sanitary transportation for you.

If you have any questions or doubt, please consult National Health Fund (NFZ) hotline: 800 190 590.

Please use only verified sources of information, do not give into panic. Take care of yourself and your close ones.

CORONAVIRUS TREATMENT FOR PERSONS WITHOUT MEDICAL INSURANCE IS FREE

According to Polish Law (art. 8 and 38.1.2 of „bill on preventing and counteracting of infections and infectious disesases among people” of December, 5, 2008 – Dz. U. 2019, poz. 1239) all costs of necessary tests and treatment related to coronavirus infection for those without insurance are covered by Polish state. This means you will not be charged with costs of tests and medical treatment for COVID-19 and other medical services related to COVID-19.

Members of the Lublin Medicine Cluster offer various forms of remote contact between doctors and patients, from telephone consultations through on-line consultations (videoconsultation, patient chat).

Due to the current epidemiological situation, most medical consultations are now being provided remotely as teleconsultations. This is done not only by internal doctors, but also by specialist doctors (cardiologists, neurologists, ophthalmologists, etc.). Most often, reservations for a teleconsultation can be made by phone, some centres also have on-line registration.

Cluster members also provide teleconsultations in foreign languages, mainly in English, but also in Russian or Ukrainian. We inquired them about it and here are their responses:

Luxmed Medical Centre

In order to book a teleconsultation with a doctor of a chosen specialty, you should contact the Centre by phone or make an e-booking.
More information at Luxmed Medical Centre website.

Teleconsultations can be held in following languages:

• English – bariatry, vascular surgery, general surgery, paediatric surgery, chest surgery, oncology, dermatology, gastrology, gynaecology, immunology, cardiology, laryngology, nephrology, neurology, ophthalmology, oncology, orthopaedics, paediatrics, psychiatry, psychology, pulmonology, rheumatology, radiology, sexology, urology
• Russian - vascular surgery, general surgery, chest surgery, oncology, dermatology, gastrology, gynaecology, cardiology, laryngology, nephrology, neurology, ophthalmology, oncology, orthopaedics, paediatrics, psychology, pulmonology, rheumatology, radiology, sexology, urology
• German – general surgery, dermatology, gastrology, gynaecology, cardiology, laryngology, ophthalmology, orthopaedics, pediatrics, psychology, pulmonology, radiology, urology
• French - general surgery, dermatology, gastrology, gynaecology, cardiology, laryngology, ophthalmology, orthopedics, pediatrics
• Italian - vascular surgery, dermatology, neurology, orthopedics, rheumatology
• Spanish - gastrology, gynaecology, ophthalmology
• Arabic - gynaecology, ophthalmology, orthopaedics
• Persian - gynaecology
• Ukrainian - ophthalmology, orthopedics
• Bulgarian - orthopaedics

Sanitas Medical Centre

Mainly telephone advices, in some cases (when it is needed, e.g. logopedic advice) videoconsultation is also possible. Teleconsultations are provided in foreign languages (English, Russian, German, Italian) declared by individual doctors at Sanitas Medical Centre website.

SDA Med Lublin Medical Centre

Teleconsultations provided in:

• English - cardiology, endocrinology, neurosurgery, gynaecology, pediatric, neurology
• Russian - psychiatry, laryngology
• French - neurosurgery, dermatology
• Italian - pediatric neurology.

More information at SDA Med Lublin Medical Centre website. 

Centre Chełm Medical Centre

Teleconsultations provided in:

• English - cardiology, endocrinology, neurosurgery, gynaecology, pediatric neurology
• Russian - psychiatry, laryngology
• French - neurosurgery, dermatology
• Italian – pediatric neurology.

More information at Centre Chełm Medical Centre website. 

Eyemed Ophthalmology Centre

In addition to telephone advice, patients can also send photos to the Centre via e-mail/MMS or send medical records via the Eyemed Patient Portal. Registration for the teleconsultation is possible both by phone and on-line.

Teleconsultations  can be provided in English. To book an appointment, please consult Eyemed Ophthamology Centre website. 

Ab ovo Sp. z o.o. NZOZ Centrum Zdrowia Rodziny

Teleconsultations in gynaecology, radiology and oncological surgery are provided in English. Please see Ab ovo's website.

SCM Ovum

Teleconsultations mainly in gynaecology/obstetrics and endocrinology can also be provided in English. Various possibilities of remote communication: skype, whatsup, facetime, messenger, viber or phone call. SCM Ovum website.

Information on the current procedures related to the service of foreigners in registration matters:

A. Registration and deregistration of residence:

- by means of a special inbox available in the building of the Lublin City Hall at 20 Leszczyńskiego Street;

1. Registration of residence:
In an envelope with your return address and telephone number on it,  addressed "to the Department of Administrative Affairs" (pl. Wydział Spraw Administracyjnych). You must put the following inside the envelope:

• completed registration form downloaded from the website of the Lublin City Office, signed by the owner and the person registering address (the signature of the person registering address must be notarized), you must also attach the following
• for non-EU citizens: photocopy of the passport (only page with photography and personal and details) or photocopy of visa or/and of any document legalizing your stay
• for EU citizens:  photocopy of the identity document

NOTE that all hard copies must be certified as true copies by a notary or a legal advisor.

• legal title to the premises - this may be the land and mortgage register number itself or an ordinary photocopy of the notarial deed or the allocation of the premises, while a copy of the legal title in the form of a civil-law lease agreement must be certified as a true copy of the original by a notary public or a legal advisor.

The certificate of permanent residence, notification of the assigned PESEL number (i.e. documents issued ex officio) will be sent to you via the Polish Postal Service by registered mail to the indicated return address.

2. Deregistration of residence:

In an envelope with your return address and telephone number on it,  addressed "to the Department of Administrative Affairs" (pl. Wydział Spraw Administracyjnych). You must put the following inside the envelopee:

• completed deregistration form downloaded from the website of the Lublin City Office, signed by the de-registering person (signature must be notarized), you must also attach the following:
• an ordinary photocopy of the passport (for non-EU foreigners) or a photocopy of the identity document (for EU foreigners);

B. Issuing of certificates of Registration/De-registration:

- via ePUAP (qualified signature, trusted profile)

- or via inbox available in the building of the Lublin City Hall at 20 Leszczyńskiego Street: 

In an envelope with your return address and telephone number on it,  addressed "to the Department of Administrative Affairs" (pl. Wydział Spraw Administracyjnych). You must put the following inside the envelope:

• completed and signed and notarised application for issuing a certificate downloaded from the Lublin City Office's website,
• stamp duty payment slip in the amount of PLN 17.00
• an photocopy of the passport (no notary confirmation is demanded)

The certificate will be sent via the Polish Postal Service by registered mail to the indicated return address.

C. Applications for issuing PESEL number pursuant to separate regulations:

- via ePUAP (qualified signature, trusted profile)
- or via inbox available in the building of the Lublin City Hall at 20 Leszczyńskiego Street:

In an envelope with return address, addressed "to the Department of Administrative Affairs" (pl. Wydział Spraw Administracyjnych).

You must put the following inside the envelope:

• a completed and signed application for a PESEL number, downloaded from the website of the Lublin City Office, you must also attach the following
• copy of passport - copy must be certified as a true copy by a notary public or a legal advisor
• copy of the contract of mandate or employment contract (a certificate from your company confirming employment is acceptable) - all copies must be certified as true copies by a notary public or a legal advisor.

City Office will proceed with the application, provided that employer’s registered office is located in Lublin and the appropriate legal basis for obtaining the PESEL number is indicated in point 7 of the application.

Notification of assigned PESEL number will be sent via the Polish Postal Service by registered mail to the indicated return address.

See detailed application instructions and download links.

Times of social distancing are an enormous challenge for many people. Experiencing stress, fear and isolation can be extremely difficult. You will not hear many about it in the coronavirus epidemics context, but staying home and spending time together within 4 walls confinement can mean a drastic increase of conflicts, aggression or even violence.

The epidemic crisis causes a lot of tensions which for many people can only be reduced through violence. If the family already faced violent behaviour in the past, now – in times of isolation – the situation will very likely get aggravated.

Please pay attention to the signs. Empathy in times of pandemics is not only help in shopping, prescriptions pick up or walking dogs for elderly and those in quarantine. It is also being sensitive to signals that someone out there may be hurting. Please pay attention to loud noises, cries, signes of objects being thrown. Every year in Poland a few hundreds victims die of domestic violence. Lack of reaction in these difficult times may mean no chance for them.

Let’s react even though we are not absolutely sure – the police is there to verify it. It is better to do more than less.

If you have doubts, please call 112 (if something disturbing is happening at the moment) or Blue Help Line (Niebieska Linia) 800 120 002 (if you want to consult the entire situation). You can also get in touch with the Municipal Centre of Social Services and ask them to examine the situation. Or talk to your local police oficer. Also, please do remember of the Municipal Crisis Intervention Centre (Centrum Interwencji Kryzysowej w Lublinie). 24/7 helpline number is 733 588 900, there’s also one you can use Monday through Friday from 9.00 till 19.00: 733 588 600.

Offer help discretely. Together with a victim, come up with a signal to let you know that she or he is in danger and in need of police intervention or help in escaping.

Histories like this are happening around us. Only together we can stop them.

Support for elderly/dependant persons in case of quarantine

Employees of the Municipal Social Services Centre in Lublin (MOPR) in cooperation with other municipal services, where quarantine of dependant persons (elderly and disabled) is applied, will buy and deliver all the necessary goods. 

Currently, an identification of needs in this area is ongoing, therefore any information about persons who may need this kind of support, should be passed to the Municipal Social Services Centre in Lublin (Miejski Ośrodek Pomocy Rodzinie w Lublinie), telephone +48 81 466 53 30, 882 431094, e-mail: .

Should you need any help or assistance, please also refer to self-help groups operating within social media platforms such as Facebook. There is a nationwide group Widzialna ręka with Widzialna ręka – Lublin branch, as well as Widzialna ręka / Visible hand international section.

Supporting people with disabilities through the coronavirus outbreak

As a result of the epidemic, people with disabilities cannot use the care provided in a rehabilitation centres. They can count on subsidies amounted to 500 PLN monthly. Assistance is provided to people with disabilities who have lost their ability to use - for at least 5 consecutive working days - care provided in a rehabilitation centre during the period from March 9 to September 4, 2020. It covers the costs associated with providing care at home. The amount equals PLN 500 monthly.

How long the assistance would be granted for?
The support (PLN 500 monthly) for a person with disabilities would be granted up to 3 months. Moreover, lack of care access in a rehabilitation centre (for at least 5 consecutive working days) should be indicated in the form.

Note!
The subsidy does not cover the month with additional care allowance. The grant is provided under the Special Act aimed at preventing and fighting the coronavirus epidemic.

Who can get the assistance?
The support is directed to people with disabilities:

1. participants in occupational therapy workshops,
2. charges of Day Care Centres,
3. charges of rehabilitation centres that are financed by PFRON (The State Fund for Rehabilitation of Disabled People),
4. participants of programmes and under these programmes approved by the PFRON Supervisory Board. They benefit from support provided by rehabilitation facilities,
5. adult (from 18 to 25 years old) participants of revalidation and educational classes (organised in accordance with the Regulation of the Minister of National Education) for children and adolescents with severe intellectual disabilities,
6. adult (from 18 to 24 years old) pupils of special education schools operating on the basis of the Educational Law.

Who is in charge of the programme implementation?
Poviat self-governments (that will apply to join the programme) are in charge of the programme implementation. A self-government will designate an organisational unit - most often it will be a Poviat Family Support Centre. It will consider submitted applications and make decisions regarding assistance.

How to apply?
Applications should be submitted through the Support Service System financed by PFRON (SOW system). If it is not possible to use the SOW System, you may submit the application e.g. electronically, by post or in person. In the latter case, the application should be downloaded from the Fund's website.

We encourage you to submit applications via the SOW system. It is the safest option nowadays. What is more, you do not need to have a trusted profile or electronic signature - just create an account in the system.

On behalf of minors and those who are partially or totally incapacitated, their legal guardians may apply.

Deadlines!
Applications must be submitted from April 10 to September 4, this year on a continuous basis. 

Social assistance for foreigners

The purpose of social assistance is to enable persons and families to overcome difficult life situations that are impossible for them to overcome using their own prerogatives, resources and means. The institution appointed to perform social assistance in Lublin is Municipal Social Services Centre in Lublin (Miejski Ośrodek Pomocy Społecznej w Lublinie – MOPR).

According to article 5 of Social Assistance Act, social assistance benefits are directed to:

• citizens of member states of the European Union residing and staying in Poland,
• foreigners residing and staying in Poland on the basis of:
  - long-term residence pemit, long-term resident’s EU permit, temporary residence permit issued in relation to a refugee status or subsidiary protection,
  - in relation to a residence permit for humanitarian reasons or a permit for tolerated stay – in a form of shelter, meals, necessary clothing and a designated benefit.

Food aid

Within the Food Aid Operational Programme 2014-2020 (FEAD), foreigners entitled to social assistance (as mentioned above) can obtain free food products (several dozen of kilos, in a few rounds). The food supply is handed out by non-governmental organizations on the basis of the certificate issued by the Municipal Social Services Centre in Lublin.

Food aid is dedicated to persons whose net income per person does not exceed PLN 1402 (for a single person in a household) and PLN 1056 (per person in a family). The net income is a sum of your monthly income without the amount deducted for mandatory taxes, health insurance and social insurance as well as alimony. Income from all members of the family, regardless the source of it, in a month prior to the month of filing the application, should be taken into account. If you lose your source of income, you should state the income as per the month you apply for food aid.

In order to receive aid, you should:

1. e-mail the information on your legal status allowing you to receive aid and ask for a certificate to present to the organization contracted to distribute the food. The email address is:  
2. pick up the certificate from Municipal Social Services Centre in Lublin (MOPR)
3. go to one of the organizations contracted to distribute the food with the certificate issued by MOPR:
   
   Bank Żywności w Lublinie (Food Bank in Lublin) - Stowarzyszenie Przyjaciół i Sympatyków Osiedla "Błonie" w Lublinie,
   ul. Łabędzia 12 – Tuesdays from 9:00 to 15:00
   
   Polski Czerwony Krzyż (Polish Red Cross), ul. Puchacza 6, - Mondays from 9:00 to 14:30.

Example
Request to obtain food aid

Lublin, date………………………..

Your name
Address
Phone number

I, the undersigned, am…… (please fill in according to your status in Poland):

• citizen of a member state of the European Union residing and staying on the territory of the Republic of Poland
• foreigner residing and staying on the territory of the Republic of Poland on the basis of:
  - long-term residence pemit, long-term resident’s EU permit, temporary residence permit issued in relation to a refugee status or subsidiary protection,
  - in relation to a residence permit for humanitarian reasons or a permit for tolerated stay – in a form of shelter, meals, necessary clothing and a designated benefit.

hereby declare that my net income / ma family’s net income in the previous month (month/year) was PLN………………., in words………………………….

The number of family members in my household is ……….. persons.

I declare that in the present month …………… (month/year) the net income for person in my family is PLN………………

I am aware of criminal liability for making a false statement.

Signature

……………………………….

Please, if possible, write this in Polish (example below). If you need assistance, please contact  

Wzór

Prośba o udzielnie pomocy żywnościowej

Lublin, dnia………………………………

Imię i nazwisko, adres, nr telefonu

Ja niżej podpisany/a jestem ……. (wpisać zgodnie ze stanem faktycznym)

• obywatelom państwa członkowskiego Unii Europejskiej mającym miejsce zamieszkania i przebywającym na terytorium Rzeczypospolitej Polskiej;
• cudzoziemcom mającym miejsce zamieszkania i przebywającym na terytorium Rzeczypospolitej Polskiej:
  - na podstawie zezwolenia na pobyt stały, zezwolenia na pobyt rezydenta długoterminowego Unii Europejskiej, zezwolenia na pobyt czasowy udzielonego w związku z nadaniem mu statusu uchodźcy lub udzieleniem mu ochrony uzupełniającej,
  - w związku z uzyskaniem w Rzeczypospolitej Polskiej zgody na pobyt ze względów humanitarnych lub zgody na pobyt tolerowany – w formie schronienia, posiłku, niezbędnego ubrania oraz zasiłku celowego;

oświadczam, że mój dochód netto / dochód netto mojej rodziny w ubiegłym miesiącu ( miesiąc/rok) wyniósł ……………………………zł, słownie.

Liczba członków rodziny pozostających we wspólnym gospodarstwie domowym wynosi …………. osoby/osób.

Oświadczam, że w bieżącym miesiącu …………………………….………….. Dochód netto na osobę w rodzinie wyniósł ……………………… zł.

Jestem świadomy/a odpowiedzialności karnej za złożenie fałszywego oświadczenia.

Podpis

…………………………………………………

Dear Seniors,

Due to the current epidemiological situation, we had to significantly limit the possibility of physical contacts at municipal services, therefore we have prepared contact list with helplines and over – the – phone services available:

81 466 30 50, 697 620 669 – Department of Social Initiatives and Programs,
Lublin Municipal Office, Monday through Friday, 7.30h – 15.30h

81 46 66 999 – Tele60+ psychological support and advice, Monday through Friday, 17.00h – 20.00h

81 466 53 30, 882 431 094 – Municipal Social Service Centre, Monday through Friday, 7.30h – 15.30h

81 466 55 46, 81 466 55 47, 81 466 55 48 – Crisis Intervention Centre, Monday through Friday, 7.30 h– 19.00h

733 588 900 – 24/7 Helpline

733 588 600 – Helpline, Monday through Friday 7.00h – 19.00h

81 466 30 50, 697 620 669 – Ms. Ewa Dados, Mayor’s Plenipotentiary for Seniors

Senior assistance services provided by local NGO’s:

• Caritas Lublin – emergency and ongoing assistance for seniors:
  Working hours: Monday through Friday 9.00h – 14.00h, phone:81 532 95 71, 81 534 003 300
  Groceries home delivery service is available offered by Caritas volunteers. Call 668 770 774 to sign up.
• The "Little Brothers of the Poor" Association (Stowarzyszenie Mali Bracia Ubogich) offers its services in Lublin and Świdnik.
  The Association provides psychological help and responds to the current needs of its clients.
  Applications are accepted from Monday to Friday between From 17:00h to 20:00h, phone 81 22 635 09 54
  For psychological help call 81 538 26 01, or e-mail: lublin@malibracia.org.pl
• "Domowe Zacisze" Foundation offers at home medical and nursing care provided to bedridden patients with disabilities at their homes and senior care and self care training, phone 661 874 489.

Please #stayathome and stay safe!

*Material prepared by the umbrella organizations for work with boys, men and fathers in Switzerland ( 

This material was originally prepared for men experiencing pressure due to coronavirus. We believe it is universal and can be useful both for men and women - this is why we placed it as "Survival Kit for People under pressure". 
 

Crisis situations increase the risk of losing control and becoming violent. With this survival kit we want to help you stay calm during the Corona crisis.

What you should know
Not being able to move around freely. Being restricted. Feeling caged. All these things are a challenge. It’s completely ok and normal:

• to feel powerless, insecure and as if you’re not in control
• to be afraid of the virus
• to feel crowded at home – or to feel isolated and have a hard time without social contacts and intimate relationships
• to worry about your health, family or financial and professional future

All this is stressful and limits your ability to take care of yourself and empathise with others. Being stressed out restricts ones’ views and feelings. It is tempting to look to others for blame.

But these emotions are no reason or excuse for taking your frustrations out on others. You remain responsible for your reaction to feeling overwhelmed, insecure or angry. Violence is never a solution. Say no to violence.

What you can do against stress

Here are some suggestions for dealing with stress. Start with the recommendation that you like the best.

1. Accept what you can’t change. Rebelling against Corona doesn’t make any sense and will only cost you energy. Instead, try to fill your time with meaning: This is a new experience – an adventure.
2. Give yourself what you need. Treat yourself and give yourself something to look forward to every day:

• Listen to music, read a book, make notes of what is bothering you.
• Remember the good times you had in your life. Make photo albums.
• Go outside and spend time in nature (if you still can - remember the governmental restrictions!). Do sports. Work off your energy. This is something you can even do in very small spaces.
• Talk to friends and colleagues. Let them know how you are doing.
• Relax – You can do meditation, breathing exercises, rituals, prayers – whatever works for you. You can find ideas to try out online, for example on YouTube.
• Limit your access to news and media consciously.

3. Clean up. Daily and weekly plans help focus. Challenge yourself to different tasks. Support yourself and others.

4. Share your thoughts and feelings. Have the courage to share your feelings and needs with your partner (e.g. closeness and tenderness, space for yourself).

5. Be aware of your boundaries. Say so when you feel pressured, cornered or annoyed. You are allowed to set boundaries.

6. Acknowledge what is happening inside of you. To take control of your issues, you must be aware of them.

7. Do emergency planning. Find out how you can calm yourself down when everything feels like too much. Here are some ideas:

• Go outside – to the park, onto your balcony or at least to another room
• Breathe evenly – 5 seconds in, 5 seconds out. Repeat until you feel calmer
• Move – If you can’t go outside, do push-ups, jump, run in your stairwell
• Get yourself a glass of water or eat something
• Lie down and close your eyes

8. Be aware of your warning signs and use your emergency planning in time. Warning signs may be cursing, shaking, sweating, screaming, etc. Take them seriously. You need to act now. Important: When you notice warning signs, inform you partner that you need to have a moment to yourself.

9. Allow yourself to ask for help. Above, in Crisis Intervention section as well as in Psychological Help and Assistance are some contacts to which you can reach out. Take a first step.

10. Take your injuries and hurts seriously. Get the support you need if you are experiencing psychological or physical violence.

Last but not least: Drugs and alcohol are a risk. If you use them, limit yourself.
If you don't, you will only harm yourself and increase your chances of losing control.

Please find other language versions of this kit at https://www.maenner.ch/corona-survival-kit/. Language versions include: Arabic, German, Greek, English, Spanish, Farsi, French, Italian, Kurdish, Hungaryan, Dutch, Polish, Portugese, Russian, Somali, Chroatian, Tamil, Turkish.

Special thanks to the Municipality of Erlangen (Germany) for sharing this material with us. 

Current regulations

On January 18, pupils in grades 1-3 are returning to schools under strict sanitary regime.

Students from 4 to 8 grade of primary schools, all grades of post-primary schools, students of lifelong learning education institutions, will continue with home schooling.

Note! Kindergartens and nurseries operate as usual.

Above restrictions will remain in force until January 31.

On January 18, pupils in grades 1-3 are returning to schools under strict sanitary regime.

The return of the students of grades 1-3 to schools is taking place on January 18 under strict sanitary regime. The sanitary guidelines are largely based on the records already known from September 2020. Teachers can perform a PCR test to detect coronavirus in sanitary inspection units and at drive thru points. Lists of points and times of sampling from teachers and school staff is published on the websites of Provincial Sanitary and Epidemiological Stations and County Sanitary and Epidemiological Stations.

Here you can find, where the teachers and school staff from Lublin are able to perform PCR test to detect coronavirus, https://www.gov.pl/web/wsse-lublin/badania-przesiewowe-wsrod-nauczycieli

Winter holidays: between 4 – 17 January

The winter break in all Poland will last from January 4 to January 17, 2021 replacing previously scheduled dates. However, this year winter recess will not be the same. Organized trips are forbidden during this time. We urge children and students to stay at home.

Kindergartens and nurseries

Children whose parents are at work may attend nurseries or kindergartens. Facilities need to operate in line with the guidelines of the Chief Sanitary Inspectorate, as well as the Ministry of National Education and the Ministry of Family, Labour and Social Policy.

Note! Due to the epidemiological situation, the governing body may limit the size of the kindergarten group or limit the number of children under care in nurseries.

Note! A local government unit may close all nurseries and kindergartens in its jurisdiction pursuant to the general, hitherto, regulations.

From December 28 to January 17, parents can receive an additional care allowance. More information available here.

Cultural events and sports activities call-off, closure of sports facilities

Following Prime Minister's decision to cancel mass events from March 13, Mayor of Lublin decided to close the sports facilities, including swimming pools, e.g. Aqua Lublin. Furthermore, Mayor requested that all events in cultural institutions of the City of Lublin be cancelled. In a letter addressed to the directors of institutions, Mayor has recommended that all events planned in the City be cancelled by the other organizers. This also applies to social activities such as senior citizens' clubs and day care centres.

Many activities are being moved on-line. Cultural institutions and sport centres are doing their best to provide some sort of offer in a distant manner. Please visit Centrum Kultury or Galeria Labirynt websites to find out. 

As of March 13, further restrictions have been introduced: aside from schools, universities, cultural and sports centres, bars, restaurants and shopping centres (shopping malls) are to remain closed until further notice. Within shopping centres only grocery stores, pharmacies, personal hygiene shops and laundry shops may be open. All of the outdoor municipal sports facilities (such as soccer fields, playgrounds, outdoor gyms - are not to be used until further notice). Outdoor activities such as walking, jogging, running or cycling, as of 24th of March, are only allowed for 2 persons maximum and in places where keeping social distance is possible. 

------- UPDATE: 29.04.2020 --------

Lublin Voivodship Office in Lublin will be issuing residence cards to foreigners Monday to Friday between 10.00 and 12.00. You need to have an appointment which can be arranged on the phone:

• Lublin: 539 531 307, 81 742 47 81, 81 742 45 49
• Biała Podlaska: 83 344 92 57
• Chełm: 82 562 76 44
• Zamość: 84 677 65 35

--------------------------------!!! NEW !!!---------------------------------------

IMPORTANT! Temporary residence permit

According to the Act of 31 March 2020 on changing specific solutions related to preventing, counteracting and combating COVID-19, other infectious diseases and crisis situations caused by them together with other acts, as mentioned in

Article 15z:

1. If the deadline for filing an application for temporary residence permit mentioned in article 101 point 1 of the Act of 12 December 2013 on foreigners (Dz.U. 2002, poz. 35) falls within the period of epidemics threat or epidemics state announced due to transmission of the SARS-CoV-2 virus, this deadline is automatically extended until 30 days after the epidemics threat or epidemics state has been canceled.
2. Residence of a foreigner in Poland during the prolonged time period mentioned in point 1 is considered legal according to article 108 point 1.2 of the Act of 12 December 2013 on foreigners, if a foreigner applies for a temporary residence permit within the given time limit.
3. The regulations mentioned in points 1 and 2 above are being used accordingly to the terms mentioned in article 85 point 1, article 139l point 1, article 139t point 1 and article 2020 point 1 used for temporary residence permits and long-term European Union resident stay, as well as article 300 point 2 of the Act of 12 Decemer 2013 on foreigners.

Please do refer to the Act of 12 December 2013 on foreigners

Polish version of the Act of 31 March 2020 on changing specific solutions related to preventing, counteracting and combating COVID-19, other infectious diseases and crisis situations caused by them together with other acts is available here: http://dziennikustaw.gov.pl/D2020000056801.pdf

All voivodeship offices have suspended direct client services. Applications to legalize your stay in Poland must be submitted through traditional mail. In order to avoid illegal stay, foreigners who are unable to leave Poland are requested to submit applications to extend visa or to be granted temporary stay permit due to circumstances requiring short stay in Poland.  

Sending application through Polish Mail (Poczta Polska SA, which is the legal provider here) by the time your legal stay in Poland ends, guarantees that all legal requirements are met. Submitting application in due time means that your stay in Poland is legal – you do not need a stamp in your passport to prove it. Once direct client services are restored, you will be asked to show up in person.

Legalization of stay due to inability to leave Poland

Foreigners who, due to reasons independent of them, are unable to leave Polish territory, can apply to extend visa or a temporary permit to stay in Poland due to circumstances requiring short stay in Poland. Information on how to extend your visa and application forms can be found here: TUTAJ.

It is very important to file your application before your legal stay in Poland finishes. This way, during the time your case is being processed, you will be in Poland legally. Applications must be sent to the correct voivodeship office through Poczta Polska SA as a registered letter. You can also choose another mail services provider – choosing Poczta Polska makes sure your application is filed in due time.

Source:https://udsc.gov.pl/skladanie-wnioskow-za-posrednictwem-poczty/
Please follow further announcements on Urząd ds. Cudzoziemców website.

Lublin Voivodeship Office

During the coronavirus pandemic, all inquiries regarding visas and temporary residents cards for foreigners should be made by phone:

• general help line numer: 81 74 24 100
• directly to Citizens Affairs Department in Lublin Voivodeship Office: 539 531307, 81 74 24 781, 81 74 24 549

Residence cards will be handed to foreigners between 10.00 and 12.00, after making an appointment on the phone:

• Lublin – 81 74 24 165
• Biała Podlaska – 83 34 49 257
• Chełm – 82 56 27 644
• Zamość 84 67 76 535

Please also use the www.eupuap.gov.pl portal. In order to verify your profile you do not need to go to any office – you can do that through your internet banking at www.pz.gov.pl.

Applications for work permit can be submitted through: https://www.praca.gov.pl.

https://cudzoziemcy.lublin.uw.gov.pl/en/2020/03/19/legal-stay-of-foreigners-during-the-state-of-epidemic-threat/

If you register a vehicle, you should remember that the required documents, e.g. registration document, contract / invoice, translation, as well as license plates, should be delivered to the Municipal Office in the original.

Therefore, the best way to register a vehicle is to deliver the application and the required attachments by post to the address: Department of Communication of the Lublin City Hall or via a container placed at the entrance to the Department of Communication at ul. Czechowska 19A. In practice, the clients prepare (usually after a telephone conversation) a set of documents and send them by post or throw them into the container. After a 48-hour quarantine, these documents are removed from the container and the vehicles are registered. On the day of registration, we contact the owner and provide the registration number so that the owner can insure the vehicle. Then we send the documents with licence plate by post to the address given in the application.

All applications and instructions on how to complete them and the required attachments are available on the City Hall Public Information Bulletin (BIP) website in the tab regarding the Communication Department and the matters it deals with. Paper applications with instructions on how to complete them can also be found at the entrance to the Communication Department. You can get them all there, fill in and throw them into the container.

In case of a declaration of purchase or sale of a vehicle

It is most convenient to use the electronic way of settling the case, i.e. through the PWPW electronic inbox or via the Electronic Inbox of the Lublin City Office available on the ePUAP Platform. Then it is possible to attach a copy of the purchase / sale agreement.

To get a permanent registration certificate

A temporary permit should be provided by post or container together with a copy of the OC policy and information on the address where the permanent registration certificate should be sent (if the address is different than in the ID). Permanent registration certificate, vehicle card and decision are sent by post.

NOTE! In the interest of residents' safety, direct customer service at Lublin City Hall was disabled from March 16, 2020 until further notice.

We remind you that the documents sent to the Communication Department can be submitted:

• via the PWPW the electronic mailbox
• via the Electronic Inbox (ESP) of the Lublin City Office, available on the Electronic Platform of Public Administration Services (ePUAP).
• via the postal operator (address: Communication Department, 20-072 Lublin, ul. Czechowska 19A)
• in urgent matters via container placed at the entrance to the Department.

Information on required documents and fees is available on the website.

Telephone contact regarding Vehicle Registration:

• 81 466 32 15
• 81 466 32 45
• 81 466 32 46
• 81 466 32 43
• 81 466 32 54

• Helpline of the Municipal Crisis Intervention Centre (Centrum Interwencji Kryzysowej) is available 24/7 at: 733 588 900 and 733 588 600 (Monday to Friday, 7.00 – 19.00)

• telephone advice service of psychologists and teachers/educators is made available at the courtesy of the Department of Health and Social Policy of the Marshal's Office of the Lubelskie Voivodeship, partnered with the Regional Centre for Social Policy in Lublin. If you want to use the service and speak to a psychologist, please call +48 81 478 12 34 from 9 a.m. to 2 p.m. Should you wish to contact a psychologist or an educator on duty from the Regional Centre for Social Policy, you are free to call at +48 81 528 76 19, +48 81 535 287 620 from 8 a.m. to 3 p.m.;

• Volunteers Centre in Lublin (Centrum Wolontariatu) offers psychological support as well as help with taking care of children and shoppint. Solidarity Action description can be found here.

Where else can you get help if your mental state deteriorates?

1. Mental support
   If you feel stress and pressure because of the current situation and are in need of talking to someone about what you’re experiencing, you can use the number for persons in quarantine, in coronavirus treatment or experiencing difficulties during the pandemics. Helpline is run by Wojsko Obrony Terytorialnej (Territorial Defence Army): 24/7 number is 800 100 102.
   
   Here is the list of nationwide organizations helping with stress related to coronavirus epidemics: https://www.gov.pl/web/rpp/koronawirus-wsparcie-dla-osob-w-kryzysie-zwiazanym-z-kwarantanna-lub-leczeniem
2. Contact mental health practitioner
   If the mental health deterioration symptoms are getting more serious or you have noticed them before, but now feeling like your mood is getting worse, it is important to contact a mental health practitioner. It is also possible on-line! How to do it? Find the place for you here and call them asking for an appointment. You can also contact one of the Mental Health Centers: https://czp.org.pl/index.php/o-czp/
   Sometimes it is a bit difficult to find a state contracted mental health practitioner - there are also private mental health centres you can address, too.
   
   If the doctor assesses that you are in need of medicines, he or she will issue an e-prescription.
3. If you are in an emergency need of suport, please contact ITAKA Foundation helpline: 800 702 222 (24/7)

Psychological support - Catholic University in Lublin

If it is difficult for you to bear the current situation, you endure isolation badly, you are afraid of your future or you cannot cope with emotions, you can take advantage of free psychological help provided by Specialists - KUL research staff. Psychological counselling is provided in Polish, English and Spanish.

The assistance can be provided by phone, by calling +81 445 40 80 or by Skype.

Contact:
wsparcie@kul.pl
+ 81 445 40 80
Get more information here.

Student psychological support - Catholic University of Lublin

Students of psychology at the Catholic University of Lublin provide advice, support and knowledge on how to cope with social isolation and how to effectively organise education activities during E-learning.

Contact:
poMOCMLODYCH@gmail.com

Rule of Law Institute: integration and legalization counselling via email and phone

881 91 71 71 (Polish, Ukrainian and Russian): 9 am - 4 pm (Mondays - 11 am - 6 pm)
884 006 774 (Polish and English): 9 am - 4 pm (Thursdays: 11 am - 6 pm)
email:

Homo Faber Association: legal, antidiscrimination and civic counselling. 

Videochat on Skype or Zoom (make an appointment on the phone or via email first): 602 430 868
email: info@hf.org.pl
Facebook messenger: Homo Faber

All Municipal offices have been closed to visitors, but they remain open and work as usual. Should you need to attend to any official business, we recommend that you arrange them either electronically or by phone.  Please call or email, if you need anything. Mayor of Lublin, Mr Krzysztof Żuk, also suggests making payments through online banking. All preventive measures taken are aimed at limiting the spread of the virus. Mayor advises everyone to follow all recommendations of the sanitary and medical services.

Municipality of Lublin Information Desk for Foreigners
phone: +48 81 466 1009
e-mail:

In times of coronavirus global pandemic and restrictions imposed on all residents of Poland,

it is recommended to use extreme precautions when using public transportation system. 

In Lublin (and other Polish cities), the number of passengers on a bus should be no more than HALF OF SEATS available on the bus. This means that a bus driver may ask some passengers to leave and wait for another bus to come. No more than 19 persons are allowed on a bus at the same time. It is not possible to purchase a ticket from a driver anymore - they remain in a restricted area which no one should cross. Let’s protect each other!

Please comply with sanitary and security measures while on a bus: keep your distance from other passengers, use gloves for your own protection, for the safety of others it is advised to wear face masks as well. 

SUSPEND YOUR TRAVELCARD

Municipal Transportation Management (ZTM) has announced a possibility to suspend your travelcard if because of the pandemics you have stopped using Lublin public transportation. The procedure is called TICKET STOP! (STOB BILET!) and means that if you have a travelcard purchased for a month or other periods of time, it is possible to suspend it. You can do it via a form available at www.ztm.lublin.eu where you need to indicate, aside from your name, number of your travelcard and time limits of suspension (from when to when). You also need to state that you will not be using the card in the indicated period. Your travelcard can be suspended until the end of its validity but for the period that is no longer than 10th of April 2020. It is not possible to suspend the ticket for the time before the form was submitted. 

If you are a pupil or student, the suspension of your ticket will be from March, 12 - the day when schools and universities closed. For everyone else, suspension may start in any day since the day your motion is filed. 

What is important, you can only suspend your ticket once. You can do that with travelcards with your own name on it that were issued for 30-, 60- and 90 days, for any ticket zone. You will not be reimbursed but you will be able to use your ticket in any other time by un-suspending it until the end of 2020. 

After the epidemic threat is over and all services are resumed at passenger service points, you will be welcome to come and extend the validity of your ticket for the period it was suspended, at any given moment in 2020. It is not necessary to go back to using public buses immediately - you can decide to do that later. 

ZTM may contact you to clarify or add information to the form you submitted. 

It is possible that the period in which the suspension of travelcards is possible may be extended. It will be decided accordingly to the decisions made by thePolish government. Please follow information on this matter. 

LUBLIN CITY BIKES

New season of Lublin City Bikes has started and as usual they are available for you whenever you need them. Please use gloves and disinfectants - keep yourself and others safe! Remember to use it in accordance with all the safety restrictions introduced by the Polish government in order to counteract the spread of coronavirus in Poland. 

Polish Post (Poczta Polska) also introduced a number of changes due to coronavirus epidemics in Poland. 

1. Opening hours
   Post offices will be open for 6 hours on business days - please check your nearest Post Office hours of opening as they may vary. The ones that used to work on Saturdays, will work for 3 hours on Saturdays. The main ones, usually operating 24/7, will remain open 7 days a week but from 8.00 to 20.00 only. All Post Offices in shopping malls will be closed. You can also find out about the opening hours at placowki.poczta-polska.pl
2. Safety zones
   Customers are asked to stand behind a line on the floor located 1,5 meter from the counter as well as keep the same distance between other customers. 
3. Domestic parcels and letters delivery
   All domestic parcels and letters will be delivered normally - if the place of delivery is open, of course. You will no longer have to sign to confirm picking up a letter or a parcel - your ID should be presented to a postal worker from a safe distance and she or he will fill in the last 4 digits of your document himself/herself.
   If you are quarantined, Polish Post will not deliver your correspondence - you will have to collect it from your post office within a week from the end of the quarantine period. 
4. International shipping
   International shipping has been limited due to air transport suspension. Please consult the website http://www.poczta-polska.pl/obsluga-przesylek-zagranicznyc…/ for latest information. From March 23, you can send packages and letters to: Czech Republic, Lithuania, Latvia, Estonia, Finland, Germany, Slovakia, Ukraine, Belarus. Only economic packages and letters can be sent to: Australia (by sea), Canada (by sea), USA (by sea), Belgium, Denmark, Spain, Netherlands, Portugal, Ireland, Portugal, Great Britain. You can also send a UKRAINE Plus Parcel to Ukraine. However, sending letters and parcels to Ukraine addressed to Crimea (including Sevastopol) and the Lugansk and Donetsk regions is suspended. Only economic letters (by sea) can be sent to Mexico. You can also send Global Express packages to Germany.
5. Money transfers
   Acceptance of foreign currency transfers has been completely suspended to the following countries: Armenia, Egypt and the Vatican. Money transfers to other countries remain unchanged.

Source: http://www.poczta-polska.pl/koronawirus-informacje-dla-klientow/

There are no scientific proofs that coronavirus SARS-CoV-2 can be transmitted on house pets or that it can be transmitted from pets to their owners. If you are a dog or cat owner, please read this article!

What to do with a dog or a cat during quarantine?

• Do not throw your animal friend out!
• Do not give your animal friend away!
• If you can, #stayhome, sourround yourself with your animal friends and enjoy!
• Do not let your dog loose to prevent it from running away - it will mean unnecessary movement related to searching for your friend
• Limit the number of walks with your dog, and while you do it, please remember about keeping necessary distance from others
• If you plan on going to a vet, please comply with rules and instructions
• Order food and accessories for your friends on-line
• As in any other cases - wash your hands frequently and thoroughly!

If you get sick or in mandatory SARS-CoV-2 quarantine, please do your best to have family or friends take care of your dog. If this is impossible, ask a neighbour or friend for help and do your best to take all necessary precautions - just like when you pick your delivery from the courier. In this case, it means the dog should already be “dressed” in their leash and collar and “handed” to a person that is about to walk it, avoiding direct contact as much as possible. 

How to find someone to help you walk your dog when you cannot go out due to quarantine? 

• Turn to Facebook groups such as Visible hand
• Contact Volunteers Centre (Centrum Wolontariatu w Lublinie) or other NGOs to ask if there’s someone who can volunteer to help you.

If you volunteer to help someone with their dog during quarantine, you need to:

• Pick the dog up at the stairway without coming in to a quarantined person’s appartment
• Use disposable gloves
• Keep the distance and DO NOT PET THE DOG

If for any reason you have not managed to find someone to help you with your dog during the quarantine, please contact The Municipality:
Environmental Protection Department: +48 81 466 26 00

Worse case scenario, the dog will be temporarily placed in an animal shelter. For obvious reasons, as this involves tremendous stress for your friend, it is best to avoid this option. 

Because of the coronavirus COVID-19 epidemic, many elderly persons and those whose immune system is weakened should not leave their houses. Please check if anyone near you needs your help and offer it to them. Be the person they can count on!

Here is an example of a message you can leave for your neighbours to let them know you are willing to help: “YOU CAN COUNT ON ME! Dear Neighbour, if you are afraid to leave because of coronavirus, please accept my help. I can do your shopping, take care of your prescriptions or walk your dog. Here’s how you can reach me (address or phone number):.....”. You can also download a Polish version of this message here.

Support measures during COVID-19 organized by Lublin non-governmental organizations and grassroots social movements.

The list was divided into four categories:

1. I want to get involved and act
2. I want to support financially
3. I need help/assistance
4. Educational support

I want to get involved and act

SOCIAL MOVEMENT „VISIBLE HAND - LUBLIN”
From helping with shopping, walking the dog, to legal, psychological and medical support in these difficult times - from residents to residents: www.facebook.com/groups/193109988660426/

VISIBLE HAND FOR REFUGEES  
Visible Hand - international section (Poland) it’s a space where people who don't speak Polish will find help - information in this group is posted in English. In turn in the group Visible Hand - Видима рука - українська секція (Польща) you can support Ukrainian-speaking people.

WZYWAMY POSIŁKI (in en WE CALL THE MEALS)
The aim of the grass-roots initiative Wzywamy Posiłki is to coordinate nutritional support for weary medical services. Thanks to the generosity of the local gastronomy industry and the multitude of volunteers, Lublin hospital staff, blood donation stations and the broadly understood medical industry get a meal.

SOLIDARITY ACTION “FOOD NOT BOMBS”
Pass masks on to people in need, poor and homeless. Help the Food Not Bombs crew, which every Saturday distributes food to the needy at 1 Kowalska Street (about 40-50 people come).
Contact: fnb_lublin@wp.pl or by Facebook: Food Not Bombs Lublin

POMOC DLA SŁUŻB MEDYCZNYCH LUBLIN (in en HELP FOR MEDICAL SERVICES IN LUBLIN)
A Facebook group that organizes support for Lublin hospitals - including sewing masks, delivery of disinfectants. We encourage to financial support - materials and equipment are costly!
Fundraising: https://zrzutka.pl/78467m 
Contact: pomocsluzbomlbn@gmail.com, https://www.facebook.com/pomocdlasluzbmedycznychlublin/

SPRZĘT KOMPUTEROWY DLA DOMU DZIECKA (in en COMPUTER EQUIPMENT FOR THE ORPHANAGE)
During the epidemic, schools are closed and education is carried via Internet on computers. But what about children who don’t have their own equipment? Does this mean that the time of the epidemic is to be time without education for them? Fortunately, the organizers of the campaign came up with the idea of support "Zbiórka sprzętu komputerowego dla domu dziecka". We encourage to financial support.

STOWARZYSZENIE “DLA ZIEMI” (in en ASSOCIATION "FOR THE EARTH’’)
Collecting computer equipment for children from the Centre for Foreigners in Łuków)
Sewing masks for PCK Lublin (together with the Centre for Foreigners in Łuków)
CONTACT: tel. 603 882 082, e-mail: dlaziemi@dlaziemi.org 
https://www.facebook.com/dlaziemi/  

STOWARZYSZENIE WSPIERANIA AKTYWNOŚCI "BONA FIDES" (in en ASSOCIATION FOR FOSTERING ACTIVNESS "BONA FIDES")

Support for the #Maskadlaseniora action (in en #Maskforsenior): Support for the #Maskadlaseniora action: The Association sews and distributes free reusable cotton masks. They need cotton fabrics, ribbons, elastics and threads etc. CONTACT: Małgorzata Kruszyńska, tel. 508099797.

WSPARCIE DLA SZPITALI (in en SUPPORT FOR HOSPITALS)
A free, nationwide platform that allows medical facilities to inform about their needs and connects with people and institutions that want to offer support.
https://www.wsparciedlaszpitala.pl/

ODDAJ KREW! (in en GIVE THE BLOOD!)
In this difficult time many people decide to help in this way - for example, the Multinational Brigade.
You can help too!
Regionalne Centrum Krwiodawstwa i Krwiolecznictwa w Lublinie (in en Regional Blood Donation and Blood Treatment Centre in Lublin)
http://www.rckik.lublin.pl/

POGOTOWIE HARCEREK I HARCERZY ZHR (in en EMERGENCY OF SCOUTS ZHR)
Do you want to help with us in the "Neighbourhood Service"? Join our emergency service today! (More about neighbourhood service in the section I need support / help)
Contact:  
Service: https://www.zhr.pl/

JADŁODZIELNIA (in en THE PLACE FOR SHARING FOOD)
Don’t waste! Pass on the surplus of food to Jadłodzielnia Lublin, al.Tysiąclecia 2:
on Monday 15.00 - 19.00 and on Tuesday by whole day : www.facebook.com/jadlodzielniaLublin/?hc_location=ufi

I WANT TO SUPPORT FINANCIALLY

STOWARZYSZENIE OTWIERACZ (in en ASSOCIATION OPENER)
Fundraising "Zbroja Dla Medyka” (In en Armor For Medic) - support for the University Children's Hospital in Lublin through the purchase of protective equipment, including masks, aprons, gloves etc.
CONTACT: otwieracz.ngo@gmail.com 

HOSPICJUM DOBREGO SAMARYTANINA (in en GOOD SAMARITAN HOSPICE)
Fundraising for the purchase of protective equipment, including masks and gloves.
CONTACT: 81 743 65 55, http://www.hospicjum-samarytanin.pl/

CARITAS ARCHIDIECEZJI LUBELSKIEJ (in en CARITAS OF ROMAN CATHOLIC ARCHDIOCESE OF LUBLIN)
Fundraising for the purchase of a respirator for the Neuropsychiatric Hospital in Lublin.
https://lublin.caritas.pl/wesprzyj-zakup-respiratora-dla-szpitala-neuropsychiatrycznego-w-lublinie/​

I NEED HELP / ASSISTANCE

SŁUŻBA SĄSIEDZKA ZHR (in en NEIGHBOR GUARD OF SCOUTS)
You can ask for help in carrying out the most urgent purchases.
CONTACT: 510 081 158 – coordinator in the Lublin District, Piotr Warda HR
81 466 53 30 – Municipal Family Support Centre in Lublin
www.zhr.pl

CARITAS ARCHIDIECEZJI LUBELSKIEJ (in en CARITAS OF ROMAN CATHOLIC ARCHDIOCESE OF LUBLIN)
Current and emergency help for seniors: from Monday to Friday 9.00 - 14.00
Contact: 81 532 95 71, 534 003 300
Caritas volunteers: help with shopping
Contact: 668 770 774

STOWARZYSZENIE MALI BRACIA UBOGICH (in en ASSOCIATION OF LITTLE BROTHERS OF THE POOR)
The Association supports its charges in Lublin and Świdnik. The main activity of the Association is the program "Your presence helps me live". Volunteers are currently in constant telephone contact with the charges and support them mentally, thus giving a sense of security. If it is necessary, they also react to the current needs of their clients. People who feel loneliness even more in the current situation and would like to establish a friendly relationship with a volunteer in the future can contact the Association. Applications from potential charges will be implemented once the pandemic will be under control in the country.
CONTACT:  81 538 26 01 or e-mail: 

FUNDACJA „DOMOWE ZACISZE” (in en FOUNDATION HOME COMFORTS)
Medical and nursing care for bedridden patients in their homes, as well as care for seniors and self-care training.
CONTACT: 661 874 489.

STOWARZYSZENIE CENTRUM WOLONTARIATU (in en THE VOLUNTEER CENTRE ASSOCIATION)
Telephone Psychological Support: 8.00 - 20.00
CONTACT: 663 551 680 (also in Ukrainian and Russian)
Help with childcare: submitting applications between 9.00 -16.00
CONTACT: 81 534 26 52
Help in making primary purchases, medicines: submitting applications between 9.00 -16.00
CONTACT: 81 534 26 52
Information: https://www.facebook.com/178548322167933/photos/rpp.178548322167933/3000546889968048/?type=3&theater

STOWARZYSZENIE HOMO FABER (in en Homo Faber Association)
The association provides a database of psychological assistance facilities that provide  free of charge psychological assistance during pandemic online: https://hf.org.pl/ao/index.php?id=2486&fbclid=IwAR2NlyokNWTAiOC1aeQdUJHikrozFGzmxLDFXZtl3iTNbVG4kAmosGEadek

Moreover, the Association provide remotely  legal assistance to foreigners as well as anti-discrimination counselling.
CONTACT: 602 430 868, 

FUNDACJA INSTYTUT NA RZECZ PAŃSTWA PRAWA (in en FOUNDATION FOR RULE OF LAW)
Legal advice related to the legalization of stay for foreigners provided by phone and electronically by the Information Centre for Foreigners
CONTACT:
881 91 71 71 (polish, ukrainian and russian) between 9.00 -16.00 (on Monday between 11.00 -18.00)
884 00 67 74 (polish and english) between 9.00 -16.00 (on Thursday between 11.00-18.00)
E-mail: migrant@panstwoprawa.org 
https://panstwoprawa.org

FUNDACJA SEMPRE A FRENTE (in en SEMPRE A FRENTE FOUNDATION)
The foundation offers free online support and counselling for children, teenagers and parents: specialized staff with psychological and pedagogical education wait for those are interested every Monday from 11.00 to 20.00 and from Tuesday to Friday from 9.00 to 18.00. Also adults and seniors who need to talk will always find support.
CONTACT: telephone no.: 690 080 886; 
Skype: Sempre Online Lublin (chat, call, video-chat)
www.facebook.com/SempreaFrente/photos/a.265747713515856/2833612410062694/?type=3&theater

KATOLICKIE STOWARZYSZENIE POMOCY OSOBOM POTRZEBUJĄCYM „AGAPE” (in en THE CATHOLIC ASSOCIATION TO HELP PEOPLE IN NEED "AGAPE")
Support for all in need. On-call duty between 16.00 - 20.00
Service point at ul. Radzyńska at the phone no.: 534 740 264
Service point at ul. Kazimierza Przerwy - Tetmajera at the phone no.: 534 740 930
CONTACT: 81 534 38 87, e-mail: poczta@agape.lublin.pl
http://agape.lublin.pl/pomoc_pokrzywdzonym/

STOWARZYSZENIE WSPIERANIA AKTYWNOŚCI "BONA FIDES" (in en THE BONA FIDES ASSOCIATION)
Help for victims. Despite the ongoing pandemic, specialists of the Association provide support to victims of crimes: remote legal assistance (contact via email address:  with the note "for a lawyer") and support for victims in the Interdisciplinary Assistance Centre – phone no. 535 000 523,
e-mail: 
CONTACT: 504 806 438

WSPARCIE PSYCHOLOGICZNE KUL (in en PSYCHOLOGICAL SUPPORT KUL)
Psychological assistance (also in English and Spanish)
CONTACT: 81 445 40 80

Skype: wsparcie.kul 

poMOC młodych – KUL (in en ASSITANCE FROM STUDENTS OF KUL)
Do You want to talk? Do you need comfort? You don't have anyone to talk to? This is an action from Students for Students, from Young for Young, from Students for Teenagers
CONTACT:
Skype: poMOC mlodych

https://wsparcie.kul.pl/pomocmlodych/

LUBELSKA FUNDACJA ROZWOJU (in en LUBLIN DEVELOPMENT FOUNDATION)
Employment Opportunity – a project for people dismissed from job and employees threatened with dismissal
https://www.lfr.lublin.pl/projekty/szansa-na-zatrudnienie/

LUBELSKI OŚRODEK FUNDACJI PRAESTERNO (in en LUBLIN PRAESTERNO FOUNDATION)
Psychological assistance – incl. Youth Support Groups and psychological consultations, support program for parents of teenagers "Home Partnership"
CONTACT: 663 742 779 (between 12.00 - 18.00)
https://www.facebook.com/LubelskiOsrodekFundacjiPraesterno/posts/2697959710312922

EDUCATIONAL SUPPORT

FUNDACJA TEATRIKON (in en Teatrikon Foundation)
Grarantanna (in en. Quarantine games): workshops, courses, games, quizzes for teenagers
https://www.grarantanna.pl/?fbclid=IwAR2JlerXmaPVbhgs5SrbOIK8I2GVI1MfcI51TvTgYggmeOrO3PhXI4s-7tc

FUNDACJA SZCZĘŚLIWE DZIECIŃSTWO (in en HAPPY CHILDREN’S FOUNDATION) and Centrum Dobrego Wychowania (GOOD BREEDING CENTRE)
Free course on social competences, coaching skills and working with a group  „Tutors School of the Youth Academy”
More information: https://www.fsd.lublin.pl/index.php/aktualnosci/558-rekrutacja-na-ii-ture-praktycznego-kursu-kompetencji-spolecznych-kurs-on-line

OŚRODEK EDUKACJI ARTYSTYCZNEJ (Fundacja MassKultury i 8Koloru) (in en THE ARTISTIC EDUCATION CENTRE)
Free remote drawing and comic workshops for everyone regardless of age
https://www.facebook.com/events/353476882214485/
CONTACT: 

First of all, please take care of yourself and do comply with all the restrictions. Stay clean (wash your hands, use disposable gloves and/or facial mask), keep social distance (remember! At least 1,5 - 2 meters), avoid unnecessary contacts (go to shops only when you really need it, do not meet with friends, do not wander around the city without a valid reason etc.), take good care of yourself (eat right, protect your mental health as much as possible) - do whatever it is in your power to avoid getting infected or transmitting the virus to others. 

You can also contribute to the following amazing initiatives by Lublin residents and across Poland: 

• Across Poland: Facebook group Widzialna ręka / Visible hand. You can find persons offering help and support in your neighbourhood. In Lublin there’s a Lublin branch called Widzialna ręka LUBLIN. From offers to help you with shopping or walking the dog, through legal, psychological and medical support in these difficult times. We kindly encourage you to add your peace, use this service and share it with others!
• There’s a help and support group for foreigners, too! Visible Hand - international section (Poland) oraz Visible Hand - Видима рука - українська секція (Польща)
• In these dramatic times our biggest appreciation and thanks are towards all the medical personnel. They are the biggest heros! In Lublin and in Poland, many people help with coordination of food supply for people working in hospitals. It’s called Wzywamy posiłki and you are also invited to help here!
• Volunteers Centre (Centrum Wolontariatu w Lublinie) offers psychological support as well as help with taking care of children and help with shopping. Solidarity Action description can be found here. You can call +48 663 551 680 from 8.00 till 20.00 every day. 

If you know of any other initiatives that are worth mentioning here, please do let us know: .

All restaurants, cafes and bars had to close due to the spread of coronavirus but only for customers to eat in. You can still take the food out or order them home! 

And this option is highly recommended - order food or pick it up at the restaurant safely and help Lublin food companies survive this difficult time!

Which restaurant is open? You can check it here: https://lublin.eu/turystyka/lublin-smakow/restauracje/  

Please visit a service created especially for the time of social distancing and quarantine by the Municipality of Lublin: #stayathome:
 

If you haven’t found information you needed in our Coronavirus Practical Information service, please do not hesitate to ask us via e-mail: . We will do our best to answer as soon as possible and we will also (anonymously) publish questions and answers here. 

Stay safe, stay healthy, stay strong and most of all #STAYHOME please!